Service Supervisor
Core
Coordinate field employees to provide service for commercial, industrial, and residential door, docking, and security products.
Role type
Service Supervisor
Builds
Field service operations for door, docking, and security products
Domain
Industrial/Commercial facility maintenance and security
Deliverable
client delivery
Required skills
Staff management, process improvement, inventory management, work order accuracy, compliance enforcement, mechanical aptitude, mathematical aptitude
Preferred skills
Bachelor's Degree
Responsibilities
Manage technician performance and enforce customer service standards, lead and develop staff for advancement, determine staffing levels, manage WIP inventory and returns, ensure accurate work orders and picking lists
Seniority
Entry-level management (1-3 years experience)
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