Customer Sales Engineer
Core
Customer Solutions Engineer specializing in deploying and tuning AI capabilities for mechanical engineering teams in Aerospace & Defense, driving adoption of new workflows and proving business value.
Role type
Customer Solutions Engineer (CSE)
Builds
Adoption of CoLab AI platform for design review and engineering decision-making
Domain
Aerospace & Defense, Mechanical Engineering, CAD/PLM
Deliverable
production ML models | product features
Required skills
Mechanical engineering background, Aerospace & Defense domain expertise, CAD/PLM tools proficiency, Change management, Cross-functional collaboration, Technical communication, Strategic planning, Customer relationship building
Preferred skills
Prior Solutions Engineering or Customer Success experience
Technologies
CoLab AI platform, CAD/PLM tools
Responsibilities
Map customer current-state workflows to CoLab capabilities, Lead change management for engineering teams, Deploy and tune AI capabilities against customer standards, Articulate business value and ROI to stakeholders, Expand adoption into new teams and sites, Partner with Product on new initiatives
Seniority
Mid-Senior, hands-on IC
