Partnerships Business Operations Manager
Core
Operations generalist owning the front door for new process requests and serving as the central hub for partner experience, working cross-functionally to ensure seamless execution of partnership strategy.
Role type
Senior IC business operations manager (partnerships)
Builds
Partner operations processes, AI automations with Claude, and data-driven reporting systems
Domain
AI/ML industry, partnerships, and business operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
project management, cross-functional influence, AI workflow creation (Claude), data analysis, process design from zero to one, stakeholder alignment
Preferred skills
deal registration systems, PRM platforms, commission management tools, Salesforce configuration, partner program design, tiger team experience
Technologies
Claude, Hex, Looker, Salesforce
Responsibilities
Triage and prioritize new process requests across the partner organization; design and iterate partner operations workflows and documentation; build and run AI-powered automations for operational tasks; manage data integrity for registrations, referrals, and onboarding; establish service levels and report on operational metrics
Seniority
Senior, hands-on IC