Process Specialist - DC
Core
Process payouts for US Retirement 401(k) plans including benefit event distributions, required minimum distributions, and withdrawals while ensuring regulatory compliance.
Role type
Process Specialist (Back-office Operations)
Builds
Payouts for Defined Contribution 401(k) plans
Domain
US Retirement / Pensions
Required skills
Payouts processing, Benefit event distributions, Required Minimum Distribution (RMD), In-service withdrawals, 1099R tax reporting, Regulatory compliance, Plan record validation, System operations, Problem-solving, MS Office
Preferred skills
US Retirement 401(k) Defined Contribution experience, Pension documents knowledge, Total Retirement Suite concepts, Bachelor's or Master's in Finance
Technologies
MS Office, Payouts systems
Responsibilities
Process and prioritize daily work to meet customer service goals, Handle complex payouts and communicate with customers regarding data and special requests, Validate plan and contract records accuracy, Ensure compliance with information security and regulatory requirements, Report customer concerns to Client Service Associate/Consultant, Collaborate with team members to resolve complex situations
Seniority
Mid-level, hands-on IC
