Business Support Analyst
Core
Deliver critical operational support for Transfer Agency and Fund Administration, managing regulatory reporting (FATCA/CRS), payments, reconciliations, and operational change testing.
Role type
Senior operational analyst (financial services)
Builds
Operational integrity and regulatory compliance for fund managers and custodians
Domain
Financial services / Fund Administration / Regulatory Reporting
Required skills
Regulatory reporting (FATCA/CRS), payment processing, reconciliation, stakeholder management, UAT execution, exception management, trust structures, ATO reporting
Preferred skills
Registry systems expertise, project coordination, complex investigation
Technologies
Registry systems, banking fee processing tools, UAT environments
Responsibilities
Process manual domestic and international payments; Investigate and resolve Direct Link / ABA errors; Produce monthly KPI reporting and operational metrics; Manage and track operational and change-related tickets; Execute User Acceptance Testing (UAT) execution; Support regulatory review and lodgement for FATCA and CRS obligations.
Seniority
Mid-Senior, hands-on IC