Health Information Supervisor, Field
Core
Lead and manage a team processing medical records, handling escalated calls from patients, insurers, and attorneys regarding medical record status, and leading audit teams for payor requests.
Role type
Service Delivery Supervisor (Health Information Management)
Builds
Medical record release workflows and audit compliance processes for healthcare clients
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
People management, training, HIPAA compliance, medical records processing, customer service, process improvement, data review, stakeholder communication
Preferred skills
Leadership experience, Release of Information experience, EMR experience (EPIC, Cerner), production/metric-based work experience, team building
Technologies
Power BI, MS Office, EPIC, Cerner
Responsibilities
Lead and manage team processing medical records, handle escalated situations from clients and payors, lead audit teams receiving requests from payors, review data and provide client solutions, coordinate with location/client management on complex issues, oversee escalation calls from centralized centers, participate in project teams to advance operational strategies
Seniority
Mid-level, hands-on IC with team leadership
