EG - Health Information Specialist II
Core
Receive, process, and manage patient health information requests while maintaining confidentiality and compliance with medical privacy regulations.
Role type
Health Information Specialist
Builds
Patient health records and digital images for electronic medical records
Domain
Healthcare administration
Deliverable
physical/clinical work
Required skills
Medical privacy regulations knowledge, HIPAA compliance, patient record management, data entry, office equipment operation, report generation
Preferred skills
Production/metric-based work experience, in-person customer service experience, process improvement suggestions
Technologies
Electronic health records, fax machines, printers
Responsibilities
Receive and process requests for patient health information, maintain confidentiality and security of privileged information, prepare new patient charts by gathering documents, create digital images of paperwork, respond to requests for patient records, answer inbound/outbound calls, assist with administrative duties like handling faxes and data entry, generate reports for managers, assist with training associates
Seniority
Individual Contributor, entry-level to mid-level
