Bilingual Field Quality Engineer (Fontana, CA)
Core
Address market quality issues through on-site service visits, emergency response, and product recovery to drive continuous improvement for LG's home appliance and vehicle solutions.
Role type
Field Quality Engineer (IC)
Builds
Quality improvement initiatives and operational feedback loops for Home Appliance and Vehicle Solutions
Domain
Consumer Electronics / Manufacturing Quality
Deliverable
client delivery
Required skills
Field service operations, root cause analysis, product inspection, warehouse auditing, emergency response coordination, training delivery
Preferred skills
Mechanical engineering background, bilingual communication (Korean-English)
Technologies
None stated
Responsibilities
Conduct on-site service visits (SVC riding) to identify customer pain points and support product improvements; Recover and analyze returned products to deliver insights to business units; Perform warehouse audits to optimize operations; Train inspectors on returned product evaluation; Execute emergency responses to critical quality issues
Seniority
Mid-level, hands-on IC
