Senior Product Manager, Back Office (Lead to Contract)
Core
Own the Lead-to-Contract experience end-to-end, defining workflows in Salesforce to streamline sales, quoting, and contract execution for the healthcare data platform.
Role type
Senior Product Manager (Back Office Operations)
Builds
Salesforce configurations, CLM templates, and automated workflows for lead capture, opportunity management, and contract lifecycle.
Domain
Healthcare technology / Back Office Operations / CRM
Deliverable
product features
Required skills
Salesforce implementation expertise, Lead-to-Contract process design, stakeholder negotiation, backlog prioritization, PRD writing, change management, systems thinking, data governance
Preferred skills
Experience with MDM integration, Order-to-Cash lifecycle knowledge, post-M&A integration experience
Technologies
Salesforce, CLM (Contract Lifecycle Management)
Responsibilities
Map current Lead-to-Contract workflows and identify friction points; define target-state data models and automation in Salesforce; prioritize backlog based on business impact; coordinate with MDM, Legal, and Finance on entity definitions; drive adoption through training and process change management; measure success via cycle times and data completeness.
Seniority
Senior, hands-on IC
