Senior Customer Engineer, Regional Oil & Gas
Core
Lead technical pre-sales and solution architecture for National Oil Company (NOC) engagements in the Oil & Gas sector, translating operational challenges into edge compute and sovereign AI solutions.
Role type
Senior Customer Engineer (Pre-Sales & Solution Architecture)
Builds
Integrated edge solutions for upstream, midstream, and downstream operations including enclosures, hardware, network strategies, and application deployment.
Domain
Oil & Gas (Upstream/Midstream/Downstream) + Edge Computing + Sovereign AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Pre-sales solution architecture, Oil & Gas domain expertise, Edge computing infrastructure design, Proof of concept leadership, Technical proposal writing, Multi-partner ecosystem integration, Stakeholder management at decision-maker levels, GCC/MEA energy landscape knowledge
Preferred skills
OT/IIoT experience, Disconnected operations expertise, Data sovereignty requirements, Microsoft Azure Local, NVIDIA AI, Qualcomm infrastructure, Arabic language skills
Technologies
Armada Galleon/Atlas/Bridge, Microsoft Azure Local, NVIDIA, Qualcomm
Responsibilities
Own technical pre-sales discovery, solution design, demos, PoCs, and proposals for regional NOC accounts; Design integrated edge solutions addressing physical site constraints and network strategies; Translate field operational use cases into Armada architectures; Lead and document proofs of concept with product and engineering teams; Act as trusted technical advisor to customer engineering and IT/OT stakeholders; Position Armada platforms against alternatives; Develop deep knowledge of partner ecosystems and design joint solutions; Support bid/RFP responses with technical content and architecture diagrams; Partner with Account Executives to advance pipeline; Feed customer insights to product management.
Seniority
Senior, hands-on IC
