Prior Conviction Case Manager
Core
Support customers with prior offender history to find employment through intensive case management, addressing non-vocational issues, building skills, and advocating to employers.
Role type
Specialist employment coach / case manager
Builds
Employment pathways for individuals with barriers to work
Domain
Social services / Justice sector
Deliverable
client delivery
Required skills
Vocational assessment, advocacy, group facilitation, data entry, IT literacy (Word, Excel, Outlook), target management
Preferred skills
Experience in employment services or Justice sector, Certificate IV in Community Services
Responsibilities
Manage allocated caseload of customers with prior offender history, run group-based sessions to motivate and improve confidence, assess and refer customers to job opportunities, advocate directly to employers, achieve individual targets and KPIs
Seniority
Individual contributor