Collections and Billing Specialist
Core
Manage customer billing transactions, monitor outstanding balances, and ensure accurate and timely collections from individual participants and institutional clients.
Role type
Collections and Billing Specialist
Builds
Invoices, billing reports, and financial adjustments for education and cultural exchange programs
Domain
Education / Financial Operations
Required skills
Accounts receivable management, invoice generation, payment plan administration, billing discrepancy resolution, financial reporting, pricing validation
Preferred skills
NetSuite experience, associate's or bachelor's degree in accounting/finance
Technologies
Microsoft Excel, NetSuite
Responsibilities
Communicate with customers to follow up on outstanding balances, generate and maintain invoices, prepare billing reports, process financial adjustments, validate program pricing, resolve billing discrepancies, support month-end closing activities
Seniority
Mid-level, hands-on IC