Soporte Tecnico en Campo (Equipos TPV) - Ecatepec, Edo Mex

Mexico City, MexicoFull-time2026-11-06 → 2026-11-10

Core

Field technical support for Point of Sale (POS) and retail technology equipment, including maintenance, incident resolution, and parts management.

Role type

Field technical support specialist (hardware/POS)

Builds

Maintains and repairs POS terminals and related retail technology for client stores

Domain

Retail technology / Hardware support

Deliverable

physical/clinical work

Required skills

hardware maintenance, network knowledge, software troubleshooting, electronics knowledge, incident ticket management, preventive maintenance, parts identification and tracking

Preferred skills

POS and peripheral knowledge, server knowledge, printer knowledge

Responsibilities

Receive and manage incident tickets, perform preventive and corrective maintenance on POS equipment, monitor and follow up on tickets, identify damaged parts for collection, track returned spare parts, report in administrative systems

Seniority

Junior to Mid-level, hands-on IC

About toshibaglobalcommercesolutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 