Graduate Client Experience Manager
Core
Help clients maximize value from a private company data platform through tailored training sessions and direct support.
Role type
Graduate Client Experience Manager
Builds
Client retention and platform adoption for venture capital firms, financial institutions, universities, and government bodies.
Domain
Private company data / Business intelligence
Deliverable
client delivery
Required skills
Emotional intelligence, organization, proactive work style, curiosity, customer service experience
Preferred skills
Hospitality, tutoring, or teaching experience
Responsibilities
Chat with clients to help them navigate the platform, host tailored training sessions, organize tasks to improve processes, spot upsell opportunities for account managers
