Workplace Operations Manager
Core
Own the employee experience and day-to-day operations of the DC office, managing vendors, services, events, and budget to support a fast-growing defense technology company.
Role type
Workplace Operations Manager (Onsite)
Builds
A scalable, high-functioning physical workplace and employee experience program in Washington, D.C.
Domain
Defense technology / Corporate Real Estate / Facilities Management
Deliverable
physical/clinical work
Required skills
Vendor management, budget management, event planning, project management, stakeholder coordination, process development, space planning, contract negotiation, operational documentation, employee experience design
Preferred skills
Strategic planning, hospitality mindset, system building in ambiguous environments, cross-functional collaboration
Technologies
Operational tools and systems (specifics not listed)
Responsibilities
Manage day-to-day operations of the DC building portfolio; Source, onboard, and manage workplace vendors; Plan and run events and experiences in DC; Manage the DC workplace budget; Partner with Facilities on maintenance and space moves; Support office expansions and renovations; Coordinate with IT, Security, Finance, People, and Legal; Maintain accurate records for leases and operational documentation; Develop standardized workflows and processes; Gather employee feedback to improve services.
