CareerPlan

Senior Resource Manager

Toronto, Ontario, CanadaFull-time2026-10-13 → 2026-11-10
Hybrid

Core

Planning, coordinating, and optimizing resource allocation across multidisciplinary teams (Creative, XD, Technology, Strategy, Client Leadership) to ensure the right people are assigned to the right opportunities.

Role type

Senior Resource Manager

Builds

High-performing campaigns, digital products, and connected customer experiences for clients in automotive, financial, telco, and retail sectors.

Domain

Digital Agency / Marketing & Technology

Required skills

Workforce planning, resource allocation, capacity management, vendor management, hiring strategy, data analysis, stakeholder collaboration, forecasting, talent ecosystem management

Preferred skills

Experience with nearshore/offshore resource coordination, familiarity with CRM implementation, knowledge of agency operations

Technologies

Resource management tools, CRM platforms, workforce planning software

Responsibilities

Own workforce planning and resource allocation processes; translate business pipeline forecasts into actionable hiring and staffing plans; evaluate demand against capacity to identify gaps and redeploy resources; manage external talent ecosystem including freelancers, contractors, and staffing vendors; maintain visibility into internal capacity and upcoming talent requirements.

Seniority

Senior, hands-on IC