Bilingual Medical Appointment Coordinator
Core
Schedule telemedicine visits and MRI appointments for personal injury clients and manage follow-ups.
Role type
Bilingual Medical Appointment Coordinator
Builds
Client appointment scheduling and case management hand-offs
Domain
Legal support / Personal injury / Healthcare scheduling
Required skills
Bilingual communication (English/Spanish), Medical scheduling, Client communication, Appointment coordination, Data entry, Confidentiality handling
Preferred skills
Imaging/radiology scheduling, Medical terminology, Telehealth platforms, EHR systems, Law firm experience
Technologies
FileVine, Telehealth platforms
Responsibilities
Contact clients to schedule telemedicine and MRI appointments, Coordinate with providers for openings, Send reminders and check in on appointment day, Follow up on missed/canceled appointments, Document outcomes in case management system, Communicate status updates to internal teams
Seniority
Entry-level, individual contributor