Senior Business Analyst
Core
Senior Business Analyst leading functional requirements, process analysis, and UAT for debt collection and recovery processes in financial services.
Role type
Senior IC business analyst (debt collection & recovery)
Builds
Functional solutions for debt recovery and portfolio management
Domain
Financial services / Debt collection
Required skills
Requirements management, Functional leadership, Process analysis, Agile, UAT, Financial services domain expertise, Debt collection & recovery expertise, Stakeholder management, API integration knowledge, Data analytics
Preferred skills
DCR platform experience, Digital transformation experience, Automation strategies, Banking ecosystem architecture
Technologies
APIs, Core Banking, CRM, Data Lake, Lakehouse, BIAN, SaaS
Responsibilities
Lead functional requirement gathering and validation for recovery processes, Act as liaison between business and technology teams, Define functional vision for portfolio recovery initiatives, Lead discovery and validation workshops, Translate business needs into detailed functional requirements, Manage and prioritize functional backlog, Design and validate collection strategies, Define portfolio segmentation criteria, Validate business rules for payment promises and refinancing, Coordinate with Recovery, Risk, Data Analytics, and Technology teams, Lead functional testing including SIT and UAT, Manage risks and dependencies during implementation
Seniority
Senior, hands-on IC