Lab IT Engineer
Core
Supporting scientists by maintaining, securing, and troubleshooting computer systems, instruments, and devices in a GxP lab environment.
Role type
Senior Lab IT Engineer (Infrastructure & Desktop Support)
Builds
Global infrastructure of 5,000 laboratory PCs and validated data backup solutions
Domain
Life Sciences / GxP Laboratory IT (via careerplan.io/jobs/5258668007-lab-it-engineer-at-altentechnologyusa)
Required skills
GxP environment experience, hardware troubleshooting, network configuration (VLANs, IP, OSI), Active Directory, ticketing systems, Microsoft OS, data backup implementation, technical documentation
Preferred skills
Agile methodologies, iOS/Linux knowledge, project management, scientific equipment software familiarity
Technologies
ServiceNow, Active Directory, Microsoft OS, Linux, iOS
Responsibilities
Maintain global infrastructure of 5,000 laboratory PCs; Troubleshoot devices, networks, and lab software; Secure and harden hardware; Image and onboard computers; Implement data backup solutions; Collaborate on data flows for scientific instruments; Test and validate software across environments; Create technical documentation; Provide incident management and access control.
Seniority
Mid-Senior, hands-on IC
