Junior IT Support
Core
Providing technical support for workstations, hardware, and network systems to resolve user incidents and manage IT infrastructure.
Role type
Junior IT Support Specialist
Builds
Operational IT support services for enterprise workstations and peripherals
Domain
IT Services / Enterprise Infrastructure
Deliverable
client delivery
Required skills
Windows OS, macOS, Hardware troubleshooting, TCP/IP networking, Microsoft Office 365
Preferred skills
Linux, Active Directory, Azure AD, Microsoft security tools (Defender, Intune, MDM)
Responsibilities
Respond to and resolve user incidents regarding systems and hardware; Install and configure computers and peripherals; Support and update operating systems; Evaluate workstation capacity and performance; Maintain hardware inventory; Create and maintain IT procedures; Request equipment purchases.
Seniority
Junior, hands-on IC (via careerplan.io/jobs/5257422007-junior-it-support-at-encora10)
