Outreach Specialist
Core
First point of connection for cancer survivors, conducting outbound calls to introduce the company and guide them to their first appointment. (via careerplan.io/jobs/5247657007-outreach-specialist-at-oncoverycare)
Role type
Patient-facing outreach and onboarding specialist
Builds
Patient onboarding workflows and appointment scheduling
Domain
Healthcare / Cancer survivorship
Required skills
outbound calling, patient communication, appointment scheduling, CRM usage, EHR familiarity, data tracking, workflow optimization
Preferred skills
empathy, adaptability, tech-savviness
Responsibilities
Make outbound calls to eligible cancer survivors, prepare patients for visits, manage patient communication via email, coordinate with the care team, send welcome packets, track engagement records, suggest workflow improvements, handle administrative tasks