Quality Assurance Specialist
Core
Ensures compliance with Title 17 and 22 regulations for community-based services supporting individuals with developmental disabilities through site visits, record reviews, and vendor oversight.
Role type
Senior IC Quality Assurance Specialist (Health & Human Services)
Builds
Compliance monitoring and quality improvement plans for residential and living support programs
Domain
Non-profit social services / Developmental disabilities / California Regional Centers
Deliverable
client delivery | dashboards & analysis
Required skills
Title 17 and 22 regulatory knowledge, site visit execution, program record review, vendor relationship management, incident report follow-up, training needs identification
Preferred skills
Person Centered Thinking, cultural awareness, Health and Safety inspection expertise
Technologies
None stated
Responsibilities
Conduct site visits including Health and Safety checks, Review programs and records for Title 17 regulation compliance, Meet with providers to discuss program strengths and challenges, Observe and interview program employees, Interact with service recipients to assess satisfaction, Create and monitor plans addressing vendor inadequacies, Follow up with reported complaints and Special Incident Reports
Seniority
Mid-Senior level, hands-on IC
