Field Service Technician
Core
Maintain retail store technologies, computer systems, and peripherals across various commercial environments including apparel stores, supermarkets, and banks.
Role type
Field Service Technician (Hardware/IT Support)
Builds
Retail POS equipment, store systems, and related hardware infrastructure
Domain
Retail technology and commercial business environments
Deliverable
physical/clinical work
Required skills
hardware repair and diagnostics, network infrastructure knowledge, POS equipment expertise, electrical and electronics competency, hand tool usage, travel logistics, customer service, problem solving
Preferred skills
IT/Technical degree or certificate, mechanical aptitude
Technologies
point-of-sale equipment, flat panel TVs, monitors, personal computers, network infrastructure, low voltage wiring systems
Responsibilities
install and maintain retail POS equipment and store systems, troubleshoot and repair hardware issues on-site, travel to customer locations for installations and service, manage trunk stock, document installation activities, perform equipment refurbishment and upgrades
Seniority
Mid-level, hands-on IC