Technical Support Engineering Intern - Summer 2027
Core
Troubleshoot complex network, hardware, and software problems on Verkada's cloud-managed IoT platform and provide system design advice to enterprise clients.
Role type
Technical Support Engineering Intern
Builds
Cloud-managed IoT security and access control solutions
Domain
Physical AI / IoT / Video Security
Deliverable
client delivery
Required skills
Computer networking, Linux, computer systems, technical troubleshooting, clear communication
Preferred skills
Industry certifications (CCNP, CCNA, Network+)
Technologies
Linux, cloud-managed IoT platforms
Responsibilities
Troubleshoot complex network, hardware, and software issues; Provide smart system design and integration advice; Communicate technical concepts to customers via phone, chat, and email; Partner with Engineering and Product teams to test new gear and hunt bugs; Write Knowledge Base content