IT Operations Manager
Core
Manage day-to-day IT operations, vendor relationships, and junior staff to support business and clinical teams across multiple sites.
Role type
IT Operations Manager (Management)
Builds
Consistent IT standards, reliable infrastructure, and smooth application operations across distributed locations
Domain
Healthcare / Behavioral Health Technology
Deliverable
infrastructure
Required skills
Vendor management, team leadership, multi-site operations, project management, enterprise application administration, hardware/software lifecycle management
Preferred skills
Hardware/software product experience, regulated industry background, startup environment experience
Technologies
Google Workspace, CRM, CentralReach
Responsibilities
Manage outsourced MSP relationship and junior IT staff, oversee infrastructure basics (hardware, software, networks), manage core enterprise applications, lead IT operational projects, support end-user support via team/vendor, provision devices for clinic and staff
Seniority
Mid-Senior, Management