Solutions Engineer
Core
Act as the technical voice and strategic partner at the intersection of Sales, Customer Success, and Product to craft seamless onboarding journeys and design technical solutions for clients.
Role type
Senior Solutions Engineer (Identity Intelligence)
Builds
Seamless onboarding journeys, technical solutions, and customized product demos for identity verification and access management.
Domain
B2B SaaS, Identity Intelligence, Fraud Detection, Biometrics, Payment Cards
Deliverable
production ML models | product features | client delivery
Required skills
Pre-sales and post-sales engagement, product demos, RFP/RFI response, technical discovery, system integration, API knowledge, web development, iOS/Android platform knowledge
Preferred skills
Experience in Identity Verification (IDV) or Identity and Access Management (IAM), working with large organizations, navigating ambiguity
Technologies
APIs, Web, iOS, Android, Cloud platforms
Responsibilities
Partner with Sales and Customer Success to shape deal strategy; lead white-glove onboarding; act as technical DRI from design to deployment; collaborate with Product and Engineering; own technical components of RFPs/RFIs; deliver customized product demos.
Seniority
Mid-Senior, hands-on IC