Client Account Manager- SMB
Core
Own a portfolio of small- and medium-sized advertisers and their agencies, acting as a trusted advisor to uncover business goals, recommend X advertising products, execute and optimize campaigns, and drive measurable growth.
Role type
SMB Client Account Manager
Builds
X advertising campaigns and client growth strategies
Domain
Digital advertising / Social media marketing
Required skills
Digital advertising expertise, client relationship management, campaign optimization, data analysis, strategic consulting, contract and billing process support, stakeholder identification, cross-functional collaboration
Preferred skills
SMB or mid-market advertiser management experience, familiarity with X Ads platform, data-driven insight generation, mentoring experience, passion for free speech mission
Technologies
X advertising products, internal campaign tools, dashboards
Responsibilities
Own a portfolio of SMB advertisers; Consult clients and agencies on X advertising products; Execute, optimize, and analyze campaigns; Conduct outreach and regular business reviews; Identify key stakeholders and shape digital marketing plans; Resolve campaign and operational issues; Support contract, renewal, billing, and collections processes; Collaborate with the broader sales team; Mentor newer teammates
Seniority
Mid-level, hands-on IC
