Service Manager
Core
Lead service teams delivering wildlife exclusion, repair, and remediation services for residential and commercial properties.
Role type
Service Manager (Operations)
Builds
Wildlife management solutions (exclusion, repair, remediation)
Domain
Environmental services / Wildlife management
Deliverable
physical/clinical work
Required skills
Team leadership, operational management, safety compliance, scheduling/routing, fleet maintenance, customer service, recruitment/onboarding, chemical/supply management, accounts receivable, state licensure management
Preferred skills
Construction, carpentry, or roofing experience
Technologies
Field service software, routing applications
Responsibilities
Lead and train technicians to deliver high-quality wildlife services; conduct field inspections for safety and quality compliance; manage routing and scheduling to optimize efficiency; oversee fleet maintenance; assist with recruitment and training; act as a resource for customer satisfaction; cover open routes; manage chemical orders and supplies; monitor accounts receivable; conduct ride-alongs for feedback; ensure employee licensure compliance.
Seniority
Mid-level, hands-on IC