Change Management/Senior Systems Administrator/Hyderabad/Chief Technology Office: 0000JLML
Core
Senior IT professional responsible for IT Change Management, facilitating Change Advisory Boards, and ensuring adherence to ITIL processes and operating instructions.
Role type
Senior Systems Administrator (IT Change Management)
Builds
Change management processes and operational efficiency within IT Service Management
Domain
Banking / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ITIL processes, IT Service Management, ServiceNow, risk analysis, impact evaluation, Management Information (MI) reporting, Microsoft Excel
Preferred skills
Global team collaboration, stakeholder negotiation, problem resolution
Responsibilities
Facilitate Change Advisory Boards, review Change Requests for risk analysis, identify patterns in Change implementation, lead Service Protection Periods, deliver Management Information (MI) reports
Seniority
Senior, hands-on IC