Director, Global Order-to-Cash Transformation
Core
Lead the end-to-end redesign and transformation of Anthropic's global order-to-cash (O2C) function, spanning order management, provisioning, billing, invoicing, collections, and revenue recognition.
Role type
Director, Global Order-to-Cash Transformation
Builds
Scalable, controlled O2C processes and AI-driven automation tooling for a high-growth AI company
Domain
SaaS / AI / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global O2C strategy and transformation, process design, cross-functional project management, AI-driven automation, quote-to-cash processes (subscription/consumption), contracting systems, billing platforms, ERP systems, team building, internal controls
Preferred skills
B2C and B2B customer experience, go-to-market and revenue operations, segregation of duties frameworks, AI industry business models
Technologies
Salesforce, Stripe, NetSuite, Oracle, Workday Financials, Zuora
Responsibilities
Define multi-year O2C roadmap and sequence prioritized work programs; design scalable front-to-back processes and standardize global operations; build operating metrics and reporting for performance visibility; drive systems architecture and AI/automation deployment; lead cross-functional alignment across Finance, GTM, Legal, Tax, and Engineering; develop operations teams and scale capacity
Seniority
Director, strategic leadership & execution
