L2/L3 Support Engineer
Core
Provide L2/L3 production support for financial services applications, resolving incidents, debugging code, and ensuring system stability.
Role type
Senior IC production support engineer
Builds
Production applications and services for financial institutions
Domain
Financial Services / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Java 8+, C/C++/Angular, Shell/Perl/JavaScript/Python, UNIX troubleshooting, ETL/batch processes, RDBMS (Sybase/Oracle/DB2), Cluster Computing, Big Data (Spark/Hadoop)
Preferred skills
Experience with proprietary technologies, Cloud platforms
Technologies
Java, C, C++, Angular, Shell, Perl, JavaScript, Python, Sybase, Oracle, DB2, Spark, Hadoop, HDFS
Responsibilities
Analyze and resolve application issues; debug code and analyze logs to identify defects; manage incidents and communicate with stakeholders; automate failure responses and alerts; participate in Change Management; develop run books and performance reports.
Seniority
Senior, hands-on IC
