Operational Lead, Industry Advisory
Core
Lead operational delivery of practitioner examinations, assessment coordination, and examination platform administration for the Building and Plumbing Commission.
Role type
Senior operational lead for regulatory examination services
Builds
Examination administration services, assessment support, and online examination platform configurations
Domain
Public sector regulation (building and plumbing industry)
Required skills
Team leadership, operational planning, examination platform administration, data analysis, change management, stakeholder coordination
Preferred skills
Business administration or public administration qualification, experience in regulatory services or customer service delivery
Technologies
Online examination platforms, learning management systems, reporting tools
Responsibilities
Lead a team of Assessment Coordinators and Exam Officers, manage examination scheduling and content deployment, ensure examination integrity and reporting, drive continuous improvement initiatives
Seniority
Senior, hands-on IC