Soporte Técnico de Campo TPV´s - Monterrey

Mexico City, Mexico💼 Full-time🗓 2026-08-27 → 2026-09-26

Core

Field technical support for Point of Sale (TPV) equipment, performing on-site maintenance, incident resolution, and ticket management for retail clients.

Role type

Field technical support representative

Builds

On-site maintenance and repair of retail POS hardware

Domain

Retail technology / Hardware support

Deliverable

physical/clinical work

Required skills

Hardware maintenance, network knowledge, software troubleshooting, electronics knowledge, incident ticket management, preventive maintenance execution

Preferred skills

Customer service efficiency, shift work availability

Technologies

Point of Sale (TPV) systems, general computer hardware

Responsibilities

Receive and manage technical incident tickets, perform preventive and corrective maintenance on client POS equipment, monitor and follow up on ticket resolution, identify damaged parts for collection, track returned spare parts inventory

Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About toshibaglobalcommercesolutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 