Orthopedics Surgical Liaison RN Navigator
Core
Serve as a first contact and liaison for patients undergoing orthopedic surgery to assist with logistical navigation through the care continuum, coordinating between patients, families, physicians, and clinical specialists.
Role type
Patient Navigator / Care Coordinator
Builds
Safe, effective, efficient patient-centered care for orthopedic surgical patients
Domain
Healthcare / Orthopedics
Deliverable
patient features
Required skills
Patient navigation, care coordination, preoperative protocol compliance, data analysis for quality improvement, protocol development, team collaboration, quality improvement project leadership
Preferred skills
Orthopedic clinical experience, experience with diverse multi-cultural patient populations, Epic system proficiency
Technologies
Epic, Redcap database, Microsoft Office
Responsibilities
Facilitate patient progression from surgical booking through post-operative visits; conduct initial navigator assessments and assess support systems; coordinate pre-operative protocols including PT pre-hab and medical clearance; track service line compliance and joint commission standards; develop and revise care protocols and guidelines; complete post-operative patient follow-up calls; lead meetings and drive program improvement projects based on clinical data.
Seniority
Mid-level, hands-on IC