Field Service Technician
Core
Install, maintain, and repair retail store technologies, POS equipment, and computer systems in various commercial environments.
Role type
Field Service Technician (Hardware/IT)
Builds
Retail store operations continuity and customer satisfaction
Domain
Retail technology and commercial IT infrastructure
Deliverable
physical/clinical work
Required skills
hardware repair, POS system installation, network infrastructure basics, electrical diagnostics, hand tool usage, travel logistics, customer service, multitasking
Preferred skills
IT/Technical degree, mechanical aptitude, low voltage wiring knowledge
Technologies
point-of-sale equipment, flat panel TVs, monitors, cash registers, electronic testing equipment, electric meters
Responsibilities
Perform on-site installation, relocation, and repair of retail equipment; troubleshoot complex problems; manage trunk stock; document work activities; travel to customer locations; work varying shifts including weekends
Seniority
Mid-level, hands-on IC