Technical Account Manager
Core
Lead technical implementation, integration, and optimization of large-scale GPU/CPU compute clusters for demanding customer workloads.
Role type
Senior Technical Account Manager / Solutions Architect (Compute Infrastructure)
Builds
High-performance GPU/CPU clusters and related systems for enterprise/hyperscale customers
Domain
Data center infrastructure, high-performance computing, AI/ML training and inference
Deliverable
production ML models | infrastructure
Required skills
Large-scale compute system design, GPU/CPU architecture, high-performance networking (InfiniBand, RoCE), root-cause analysis, capacity scaling, risk assessment, Linux environments, orchestration tools
Preferred skills
Master's degree in STEM, prior TAM/Solutions Architect experience, NVIDIA networking technologies (NCCL, NVLink, GPU Direct RDMA), hybrid/cloud integration, performance tuning
Technologies
InfiniBand, RoCE, NCCL, NVLink, GPU Direct RDMA, Linux, orchestration tools
Responsibilities
Lead technical implementation, integration testing, provisioning, and go-live for GPU/CPU clusters; Act as primary technical point of contact for compute infrastructure; Handle technical escalations and drive resolution to ensure SLA compliance; Interface with Hardware, Network, Facilities, Cloud Compute, SRE, and Program Management teams; Support expansion planning and capacity scaling; Participate in verification testing and performance characterization.
Seniority
Senior, hands-on IC with leadership responsibilities
