ServiceNow Engineer (Forms & Ansible Integration)
Core
Design, develop, and maintain ServiceNow forms, catalogs, and workflows, integrating with Ansible Automation Platform for automated provisioning and remediation.
Role type
ServiceNow Engineer (Forms & Ansible Integration)
Builds
ServiceNow catalog items, record producers, dynamic forms, and automated operational processes via Ansible.
Domain
IT Service Management (ITSM) / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform administration, Flow Designer, scripting (JavaScript), REST/SOAP API development, Ansible Automation Platform integration, incident/change management configuration, system troubleshooting, technical documentation.
Responsibilities
Design, develop, and maintain ServiceNow forms, catalogs, and workflows; Configure and customize modules such as Incident Management, Change Management, and Service Catalog; Build and manage ServiceNow catalog items, record producers, and dynamic forms; Develop and maintain workflows using Flow Designer and scripting; Integrate ServiceNow with external systems, especially Ansible Automation Platform; Implement REST/SOAP APIs for system integrations; Troubleshoot issues related to workflows, forms, and integrations; Document technical designs, workflows, and configurations.
