Associate Data Center Operations Technician
Core
Support the health and reliability of server and network infrastructure in data centers and global points of presence.
Role type
Associate Data Center Operations Technician
Builds
Server and network infrastructure uptime and reliability
Domain
Data Center Operations / Physical Infrastructure
Deliverable
infrastructure
Required skills
server hardware troubleshooting, network equipment troubleshooting, rack and stack installation, fiber/optic cabling, power supply cabling, inventory management, hardware asset management, ticket resolution, documentation creation, hardware receipt and decommissioning, vendor returns management, network layout design support
Preferred skills
Linux navigation, on-call response, structured cabling exposure, power and cooling concepts
Technologies
Jira, Oracle
Responsibilities
Assist with troubleshooting and monitoring of servers and network equipment; Support rack and stack of data center network equipment; Help maintain warehouse inventory and asset management; Assist with labeling and troubleshooting of fiber/optics cables; Support power supply cabling, installation, troubleshooting, and basic repair activities; Participate in the installation of racks, servers, and switches; Help manage, respond to, and resolve data center operations tickets; Create and maintain documentation of tasks and standard operating procedures; Assist with receipt and decommissioning of data center hardware; Support vendor returns for infrastructure; Help manage spare parts inventory; Support the definition, design, and implementation of network layouts and solutions
Seniority
Entry-level, hands-on IC
