Customer Operations Intern
Core
Intern supporting public and private platform support teams with client requests, user permissioning, and account maintenance.
Role type
Customer Operations Intern
Builds
Client support experience and internal data maintenance for credit intelligence platforms
Domain
Financial services / Credit intelligence
Deliverable
client delivery
Required skills
Client support, user permissioning, account data management, cross-functional collaboration, internal reporting
Preferred skills
Financial services interest, fast-paced environment adaptability
Technologies
Email, internal ticketing systems, internal databases
Responsibilities
Handle day-to-day client requests via email and ticketing systems, process user permissioning requests, respond to general support inquiries, maintain accurate user records, collaborate with Tech and Customer Success teams, assist with internal reporting
Seniority
Intern (via careerplan.io/jobs/5165961007-customer-operations-intern-at-octus)