Ingeniero de campo en Sitio (Querétaro)
On-site · United States
Core
Provides onsite technical support to end-users, handling hardware incidents, installations, maintenance, and repairs within contractual SLAs to ensure operational continuity.
Role type
Senior IC field support engineer (hardware & cloud)
Builds
Hardware devices, peripherals, and cloud-connected work environments for enterprise clients
Domain
IT Infrastructure / Hardware Support / Cloud Services
Deliverable
physical/clinical work
Required skills
Hardware Break & Fix, IMACD services, Desktop/Laptop/Printer support, Cloud environments (Azure/AWS/GCP), ITSM/Ticketing tools, Network troubleshooting basics, ITIL/Incident Management processes
Preferred skills
Strong customer service orientation, ability to work under pressure, excellent communication skills
Technologies
Azure, AWS, GCP, ITSM tools
