Nexthink Engineer – Digital Employee Experience
Core
Engineer specializing in Digital Employee Experience (DEX) and observability using Nexthink to monitor, optimize, and automate IT environments for banking clients.
Role type
Senior IC Digital Workplace Engineer (Nexthink)
Builds
DEX dashboards, automated remote actions, self-healing scripts, and endpoint management solutions.
Domain
IT Operations / Digital Workplace / Banking
Deliverable
dashboards & analysis
Required skills
Nexthink (Infinity, remote actions, campaigns), PowerShell scripting, Windows endpoint management, ITIL processes, Spanish, English
Preferred skills
Nexthink certifications, ServiceNow integration, Teams/Outlook/SharePoint monitoring, SQL, data analysis
Technologies
Nexthink, PowerShell, ServiceNow, Windows, Teams, Outlook, SharePoint, SQL
Responsibilities
Create fleet monitoring dashboards and historical analysis; Configure alerts and auto-create incidents in ServiceNow; Build and execute remote actions and self-healing automations; Optimize HW/SW and manage patch compliance; Manage DEX scores and user campaigns; Monitor collaboration tools; Escalate to Nexthink L4 support.
Seniority
Senior, hands-on IC
