ServiceNow Senior Technical Consultant
Core
Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules to drive operational excellence and business transformation.
Role type
Senior IC ServiceNow Technical Consultant (via careerplan.io/jobs/51590634-servicenow-senior-technical-consultant-at-dxctechnology)
Builds
Scalable ServiceNow workflows, automations, and integrations with external systems
Domain
IT Service Management / Human Resources Service Delivery / IT Operations Management
Required skills
ServiceNow ITSM, HRSD, ITOM module expertise, ITIL framework application, ServiceNow scripting, workflow design, platform customization, complex project delivery
Preferred skills
ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, ITIL Foundation certification
Technologies
ServiceNow, ITIL
Responsibilities
Lead design, development, and implementation of ServiceNow solutions; Collaborate with stakeholders to translate requirements into scalable workflows; Apply ITIL principles to optimize service management processes; Manage integrations between ServiceNow and external systems; Provide technical mentorship to project teams; Monitor platform updates and industry trends; Drive continuous improvement initiatives
Seniority
Senior, hands-on IC with technical leadership
