HPE L1/L2 Nonstop Engineer
Core
Monitoring and resolving production and preproduction system incidents for HPE Nonstop customers, escalating complex issues to L3.
Role type
L1/L2 Nonstop Systems Engineer
Builds
Incident resolution and system stability for HPE Nonstop infrastructure
Domain
IT Services / HPE Nonstop Systems
Deliverable
client delivery
Required skills
Incident management, SLA adherence, UNIX/Linux, Windows, batch job troubleshooting
Preferred skills
Shift work flexibility
Responsibilities
Monitor customer systems via incident management tools, resolve L1/L2 incidents, collaborate with development teams on batch job issues, handle incidents on time based on SLA
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