Sr Analyst III Software Engineering
Core
L2 support engineer for Core Banking Solution (Finacle) applications, handling troubleshooting, batch management, and system monitoring for a bank with 100+ branches.
Role type
Senior IC application support engineer (Core Banking)
Builds
Core Banking Solution (Finacle) stability and uptime for banking operations
Domain
Banking / Financial Services
Required skills
Finacle 10.x support, batch job management, application monitoring, root cause analysis, vendor coordination, middleware management, performance tuning
Preferred skills
Banking operations knowledge, delivery channel troubleshooting, change control procedures
Technologies
Finacle, Middleware, Application Load Balancers, CBS servers
Responsibilities
Troubleshoot CBS application issues and resolve batch job failures; Monitor application and web server availability; Perform root cause analysis for critical production issues; Coordinate with OEM L3 teams and manage vendor escalations; Maintain backup and restoration procedures; Support internal and external interfaces (ATM, NEFT, RTGS, etc.); Apply patches and upgrades within SLA timelines.
Seniority
Senior, hands-on IC