Business Analyst, Advanced Operations Solutions (Systems)
Core
Support end-to-end delivery and implementation of strategic projects and BAU enhancements in Life & Health Insurance Operations.
Role type
Senior Business Analyst (Systems)
Builds
System enhancements and digitally enhanced experiences for insurance operations
Domain
Life & Health Insurance
Required skills
Business Analysis, User Acceptance Testing (UAT), Process Mapping (AS-IS/TO-BE), Stakeholder Management, SQL, SDLC knowledge, Project Planning, Risk Management, Training Material Development
Preferred skills
Integral Life (Life 400/Asia AS400) experience, Lean/Kaizen/Continuous Improvement methodologies, Policy Servicing knowledge
Technologies
SQL, Integral Life (Life 400/Asia AS400)
Responsibilities
Analyze and document AS-IS processes and design TO-BE processes with clear business rules; Translate business requirements into UAT scenarios and test conditions; Plan, execute, and review User Acceptance Testing (UAT) including defect management; Monitor project progress, track milestones, and escalate risks; Provide guidance and coaching to junior team members during UAT; Support business readiness by preparing and reviewing training materials.
Seniority
Senior, hands-on IC
