Patient Access Representative (Per diem)(Roslindale Med Ctr)
Core
Handle patient registration, insurance verification, and authorization management in a high-acuity Emergency Department.
Role type
Patient Access Representative (Per Diem)
Builds
Patient registration workflows and insurance authorization processes
Domain
Healthcare / Emergency Medicine
Deliverable
product features
Required skills
Patient registration, insurance verification, authorization management, demographic data collection, HIPAA compliance, Microsoft Office, medical terminology, empathetic communication
Preferred skills
Medical Assistant training, Pharmacy Technician training, fluency in medical terminology
Technologies
Epic, RTE, Trizetto, Payor Sites, Workstations on Wheels (WOW)
Responsibilities
Register patients and identify them using government-issued documents; prepare and apply patient ID bands; obtain signatures on insurance forms and consents; collect copays or deductibles; update patient records in management information systems; communicate with patients and staff via phone, email, fax, or mail; resolve patient inquiries and concerns; collaborate with Security for valuables documentation; attend training sessions; assist in orienting new personnel.
Seniority
Entry-level to Mid-level, Per Diem