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Patient Navigation Program Advisor, Continuity

United States💼 Full-time🗓 2026-09-01 → 2026-09-25

Core

Design and implement patient follow-up programs for radiology practices, ensuring actionable findings from AI reports lead to completed patient care.

Role type

Senior Program Advisor (Patient Navigation & Care Coordination)

Builds

Continuity, Rad AI's care coordination platform that closes the loop between radiology reports and downstream patient care.

Domain

Healthcare AI, Radiology, Patient Care Coordination

Deliverable

production ML models | product features

Required skills

Radiology follow-up program design, patient navigation workflow management, EHR system navigation (Epic, Cerner, Meditech), clinical judgment assessment, stakeholder advisory, program implementation strategy

Preferred skills

Clinical licensure (RN or RT), radiology department experience, familiarity with radiology guidelines (Fleischner, TI-RADS, LI-RADS, Lung-RADS), health IT vendor experience

Technologies

Epic, Cerner, Meditech, Continuity platform

Responsibilities

Partner with customer success to design follow-up programs based on staffing and referral patterns; Advise on configuration of worklists, letter templates, and outreach cadences; Support navigator training and user acceptance testing; Serve as clinical resource for customer navigation teams; Provide product feedback on follow-up recommendations and categorization; Define boundaries between clinical judgment and software automation; Codify program success metrics into training materials and playbooks

Seniority

Senior, hands-on IC with program leadership experience

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