EMEA - Technical Customer Success Manager
Core
Configure, deploy, and support the SwiftMR AI software on MRI systems and PACS to accelerate imaging scans and ensure seamless data transmission for healthcare facilities.
Role type
Technical Customer Success Manager (Implementation & Support)
Builds
Cloud-based AI MRI acceleration software (SwiftMR) integrated with hospital imaging workflows
Domain
Healthcare IT / Medical Imaging / AI
Deliverable
production ML models | infrastructure | client delivery
Required skills
TCP/IP networking, DICOM networking, MRI system integration, PACS support, virtual machine configuration, cloud operations management, technical troubleshooting, documentation creation
Preferred skills
Linux administration, radiology software implementation experience
Technologies
SwiftMR, TCP/IP, DICOM, Linux, PACS, Virtual Machines
Responsibilities
Configure and deploy SwiftMR on VMs and gateway PCs; Integrate SwiftMR with MRI systems and PACS; Troubleshoot connectivity and integration issues; Manage cloud-based operations; Develop implementation documentation; Coordinate integrations with potential customers
Seniority
Mid-level, hands-on IC
