Product Operations Specialist (Backoffice)
Core
Manage Fever's back office operations for the Marketplace, including ticketing platform configuration, operational monitoring, and API integration maintenance.
Role type
Product Operations Specialist (Backoffice)
Builds
Internal and external ticketing and distribution platforms for live entertainment experiences
Domain
Live entertainment / Marketplace technology
Required skills
Cross-team coordination, API integration oversight, operational monitoring, process configuration, stakeholder management, problem-solving, multitasking, Microsoft Office proficiency, SQL
Preferred skills
Experience scaling operations in B2C/Marketplace platforms, quick tool adoption
Technologies
SQL, Microsoft Office, internal systems, ticketing platforms, API integrations
Responsibilities
Create, configure, monitor, and maintain experiences across internal and external ticketing platforms; perform daily checks of published experiences; coordinate with Project Management, Product, QA, Marketing, and Finance; oversee external partner API integrations and coordinate fixes; align priorities and report operational issues in weekly meetings
Seniority
Junior to Mid-level, hands-on IC