Supply Operations Specialist (Bangkok-based)
Core
Primary operational contact for suppliers post-deal, ensuring seamless day-to-day operations, updates, and coordination.
Role type
Supply Operations Specialist
Builds
Reliable supplier experience and smooth platform operations
Domain
Travel / Mobility / E-commerce (via careerplan.io/jobs/64-006-1F-07E-supply-operations-specialist-bangkok-based-at-travelier)
Required skills
Supplier relationship management, Contract and system updates, Issue resolution and escalation, SLA and booking monitoring, Manual adjustments and reconciliations, Content and workflow management, Availability and pricing optimization
Preferred skills
CRM or support platforms experience, Excel proficiency, Travel or mobility industry experience
Technologies
Salesforce, Zendesk, Excel
Responsibilities
Act as main operational contact for suppliers, Manage day-to-day updates to supplier contracts and systems, Own resolution of technical or operational challenges, Track booking statuses to ensure SLA compliance, Handle manual updates to bookings and inventory, Support suppliers in maintaining accurate content, Collaborate to keep availability and pricing up to date, Respond to internal team inquiries regarding supplier coordination
Seniority
Junior to Mid-level, hands-on IC